Frequently Asked Questions

How is the product made? Where do the materials come from?

All of our tees are sourced from Ordinary Supply, a Kotn company. The tees are made from Egyptian Giza cotton, and Kotn work with family-run farms ensuring direct-trade practices, above fair pay, and safe working conditions. The tees are printed in Canada. 

What are the shipping options?

Shipping is currently only available for orders delivered within the US. All items are shipped within 2-3 business days from purchase except pre-order items that may have a longer processing time.While we endeavour to deliver within the stated time, we cannot be held responsible for any delays caused by the shipping company. Refused deliveries will incur the cost of the original cost plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries. 

When will I receive my order?

We aim to ship all items within 2-3 business days. At the moment we only offer standard shipping to US domestic locations, which should be received within 2-6 days post shipping.

How do I make changes to an order I’ve already placed?

We cannot accept any changes to your order after it has been placed. Please feel free to contact us at info@pavlovatee.com to discuss any concerns or arrange a return. 

How do I make sure I order the right size?

Our tees are a unisex crew neck style. Please review the size chart on the individual product pages. Generally, you should size down for a fitted tee.

How do I contact your company if my question isn’t answered here?

For any unanswered questions, please contact info@pavlovatee.com or use the Contact Us page.